Job Overview – Underwriting Assistant:
Join the team as a dynamic professional Underwriting Assistant, you’ll be handling customer service and policy management.
Compensation: $20-$22/hr
Location: Boston, MA
Responsibilities as the Underwriting Assistant:
- Customer Service: Research and respond to customer and agent inquiries, escalating complex issues to a Supervisor.
- Data Management: Accurately enter and update policy information, adhering to established procedures.
- Efficiently manage time and handle multiple tasks in a fast-paced environment.
- Policy Support: Address questions regarding policies, coverages, and premiums, ensuring thorough follow-up and first call resolution.
- Research and Implementation: Conduct research and make informed changes to policies as needed.
- Consistently meet or exceed customer and agent expectations by providing professional and efficient service.
- Support the underwriting team with policy processing and other operational tasks.
Qualifications of the Underwriting Assistant:
- Educational Requirement: Bachelor's or Associate's Degree.
- Technical Skills: Must possess SQL skills.
- Soft Skills: Excellent interpersonal, listening, communication, and organizational skills are essential, along with solid analytical and decision-making abilities.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.