Role Overview – Product Operations Analyst:
We are seeking a Product Operations Analyst to join our client’s team and work with various Product teams to identify opportunities for improvement in department operations and processes.
Compensation: $19.00 – $20.00 / HR
Location: Boston, Massachusetts
Responsibilities as the Product Operations Analyst include:
• Working with various Product teams to identify opportunities for improvement in department operations and processes
• Gathering, documenting, and analyzing business needs and requirements
• Managing projects, developing project plans, and monitoring performance of those projects
• Interacting with IT partners to ensure the Product is properly implemented
• Testing the system and creating system documentation and user manuals
• Evaluating business processes and requirements, uncovering areas for improvement, developing, and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Facilitating meetings to share ideas and findings
• Effectively communicating insights and plans to cross-functional team members and management
• Providing leadership, training, coaching, and guidance to junior staff
Requirements for the Product Operations Analyst include:
• Bachelor's degree in business or related field
• 0-2 years of work experience in business analysis or a related field
• Exceptional analytical and conceptual thinking skills
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Proficiency with Microsoft applications including Word, Excel, and Outlook
• Excellent planning, organizational, and time management skills
• Strong experience in user testing and project management
• Basic knowledge of programming and utilizing query tools (SQL)
• Creative thinker with the ability to synthesize information from various sources and apply that information to business problems
• Property & Casualty insurance knowledge is desired
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.