Job Overview – Fraud Operations Analyst (Temporary)
Compensation: $30 – $35/hour
Location: New York, NY
Schedule: Monday to Friday (In-Office)
Atlantic Group is hiring a Fraud Operations Analyst (Temporary) in New York, NY for our client, supporting fraud investigations, transaction monitoring, and financial crime prevention across digital financial products and services. This role will investigate suspicious account activity, analyze transaction data, identify emerging fraud patterns, and recommend improvements to fraud detection systems and operational procedures. The position will also collaborate with product, engineering, and data science teams to strengthen fraud prevention controls while minimizing unnecessary disruptions to the customer experience.
Responsibilities as the Fraud Operations Analyst (Temporary):
- Fraud Investigations & Account Security: Investigate suspected first-party, second-party, and third-party fraud, including payment instrument abuse, financial scams, unauthorized transactions, and account takeovers.
- Transaction Monitoring & Data Analysis: Review complex financial and behavioral data, including ACH transfers, debit and credit card transactions, digital wallet activity, device telemetry, and blockchain transactions to identify suspicious patterns.
- Customer Account Investigations: Communicate with customers to obtain additional information, verify account activity, and make informed decisions regarding potentially fraudulent transactions or account behavior.
- Detection & Risk Mitigation: Identify emerging fraud trends, evaluate existing detection rules, and recommend improvements to fraud models, monitoring systems, and risk management policies.
- Cross-Functional Collaboration: Partner with product, engineering, and data science teams to improve fraud prevention capabilities, streamline investigative workflows, and reduce unnecessary customer friction.
Qualifications for the Fraud Operations Analyst (Temporary):
- Education: Bachelor’s degree in Finance, Economics, Accounting, Criminal Justice, or a related field is preferred.
- Experience: 2+ years of fraud investigations, KYC, or transaction monitoring experience within financial services, fintech, or cryptocurrency is required.
- Industry Knowledge: Strong knowledge of payment fraud, scams, account takeovers, identity verification, and transaction monitoring is required. Knowledge of domestic and international fraud trends is preferred.
- Technical Skills: Familiarity with fraud detection platforms, device telemetry, account security systems, VPN technologies, and transaction analysis is required, with experience using identity verification (IDV), KYC, and transaction monitoring systems preferred.
- Skills & Attributes: Strong analytical, investigative, problem-solving, and communication skills with excellent attention to detail, sound judgment, adaptability, and the ability to make informed decisions in ambiguous situations while balancing customer experience with fraud prevention.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.