Job Overview – Client Service Associate:
Compensation: $60,000/year + bonus
Location: Philadelphia, PA
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Client Service Associate in Philadelphia, PA for our client. This hybrid role supports an investment advisory team by managing client onboarding, account documentation, recordkeeping, and planning and investment workflows. You will coordinate with custodians on account setup and transfers, prepare meeting materials, and provide high-quality administrative support. Ideal candidates are detail-oriented and experienced in financial services.
Responsibilities as the Client Service Associate:
- Client Onboarding and Documentation: Prepare and process account-opening forms, transfers, custodial documents, and maintenance updates with accuracy and attention to detail.
- Advisory and Administrative Support: Support investment advisory and financial planning workflows for high-net-worth clients through organized, timely administrative tasks.
- Meeting and Materials Preparation: Assemble client packets, reports, and review materials to support advisor meetings and planning discussions.
- Custodian Coordination: Work with custodians to facilitate account setup, funding, transfers, and resolve related operational issues.
- Recordkeeping and Operational Tasks: Maintain accurate client records while managing mail, checks, forms, scheduling, and outbound communications.
Qualifications for the Client Service Associate:
- Education: High school diploma required.
- Experience: Administrative or operations experience in financial services required, with preferred experience supporting advisors or brokerage teams.
- Technical Skills: Proficiency in Microsoft Office, particularly Excel, with familiarity in CRM systems or custodial platforms preferred.
- Skills & Attributes: Self-motivated, detail-oriented professional with strong communication, organization, multitasking ability, and a client-focused, growth-oriented mindset.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.