Job Overview – Behavioral Health Care Coordinator (Temporary)
Compensation: $26 – $28/hour
Location: Boston, MA (Remote)
Schedule: Monday to Friday, 8:30 AM – 5:00 PM
Atlantic Group is hiring a Behavioral Health Care Coordinator (Temporary) in Boston, MA for our client, supporting prior authorization processing, data entry, and coordination of behavioral health services. This role manages high-volume requests, verifies eligibility, and collaborates with clinical teams to ensure accurate and timely authorization decisions. The position offers the opportunity to work in a fast-paced, remote healthcare environment with a strong focus on quality and efficiency.
Responsibilities as the Behavioral Health Care Coordinator (Temporary):
- Authorization Processing: Manage and prioritize behavioral health authorization and inpatient admission requests.
- Data Entry: Accurately enter and maintain case information within internal systems.
- Eligibility Verification: Confirm member eligibility and ensure compliance with processing requirements.
- Provider Communication: Follow up with providers to obtain and clarify clinical documentation.
- Case Coordination: Route cases appropriately to clinical teams for review and determination.
- Issue Resolution: Address escalated inquiries and ensure timely resolution of provider requests.
Qualifications for the Behavioral Health Care Coordinator (Temporary):
- Education: Associate’s degree in Healthcare, Social Work, or a related field required or equivalent experience.
- Experience: Minimum of 2 years of experience in a high-volume healthcare or administrative environment required.
- Industry Knowledge: Familiarity with behavioral health services, utilization review, or claims processing preferred.
- Technical Skills: Proficiency in Microsoft Office with experience in healthcare systems preferred.
- Skills & Attributes: Strong attention to detail, multitasking ability, and customer service skills in a fast-paced setting.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.