Outreach Specialist

Brooklyn, NY



  • Sustain professional relationships with clients and client privacy.
  • Apply Universal Precautions/Standard Protocol & Procedures.
  • Abide by any and all Federal, State, City and company safety and privacy polices aimed to safeguard the security and confidentiality of individually recognizable health data.
  • Carry out telephone and online directory searches to obtain up-to-date contact information for qualified individuals.
  • Interview neighbors, friends, and relatives to extract information concerning the current whereabouts of qualified persons.
  • Inform qualified individuals about the health advantages of the program (i.e., email and/or mail program & enrollment information, make phone calls to individuals, their Health Home providers and family members).
  • Schedule intake appointments between the eligible individuals and the care management team as needed.
  • Assist eligible individuals with completing all company and Health Home enrollment and consent forms.
  • Conduct initial needs assessments of clients and clients’ families.
  • Evaluate actual living conditions of clients through home visits.
  • Work with clients to break through barriers to their goals and to assist them in advocating for themselves and in moving toward self-sufficiency.
  • Assist clients in completing applications for benefits and entitlements (e.g. Medicaid, etc.), and process applications on clients’ behalf.
  • Monitor clients’ progress towards their service goals and document all interactions with clients via progress notes.
  • Create and maintain client files and make copies of all client documents.
  • Enter client data (i.e. client services, progress, outcomes, contact information, etc.) into automated database.
  • Provide all required information for weekly/monthly/quarterly/annual reports (i.e. client services reports, documentation ticker/ tracking reports, client contact reports, vehicle incident reports).
  • May plan, coordinate and facilitate social/peer support events, including group facilitation of clients.
  • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.




  • High school credential or G.E.D. and at least 1 year of relevant experience and.
  • Experience and capacity to work directly with persons with chronic illness and similar problems.
  • Knowledge of community resources and sensitivity toward persons with chronic illnesses
  • Capability to use company car and/or public transportation to traverse the boroughs of New York City.
  • Must have Valid New York State Driver’s License and excellent driving history.
  • Must complete NYS Approved Defensive Driving Classes every 3 years.
  • Must remain insurable based on company’s point system throughout the duration of employment.
  • Acknowledge review of company’s Transportation Policy.
  • Bi-lingual English with any one of the following languages: Spanish, Russian, Haitian-Creole, Chinese (Mandarin or Mandarin/Cantonese) preferred.





Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 2/12/2020
Salary $18.00/hr

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