Customer Care Representative

South Jersey, NJ

The Atlantic Group is representing a leader manufacturer and distributor, who is looking to bring on a Customer Care Representative to join their team. They are looking for experienced candidates who have the ability and interest in working in a very fast paced environment. They offer an excellent team-oriented environment with a generous benefits plan. In this role, the Customer Care Rep will serve as customer liaison for a portion of the Key Accounts, major retailers with well-known brand names. The ideal candidate will be capable of friendly and efficient communication on the phone, in person, and through writing, with proficiency in Word, Excel, and Outlook. Experience in a similar high-paced, customer service environment is essential.

 

Responsibilities

 

  • Maintain relationships with our major customers.
  • Update customers with job completion statuses via email, phone, and portal.
  • Answer techs and customers phone calls and requests.
  • Close out work orders on customer’s portals.
  • Ability to multitask while dealing with customers.

 

Requirements

 

  • High school diploma required; college degree preferred.
  • Minimum of 2 years in a similar customer service role.
  • Ability to work in a fast-paced environment.
  • Proficient in MS Word, Excel and Outlook

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion

Date Posted 8/15/2019
Salary $13/hr






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