Business Systems Analyst

Boston, MA



  • Partake in day-to-day project and support work, involving examination, documentation, configuration, testing, incorporation, and reporting activities.
  • Manage systems analysis and configuration alterations in agreement with industry Systems Lifecycle (SLC) and company Change Management strategies for an authorized environment
  • Apply product improvements; comprehend and document business processes and requirements
  • Manage customer support cases via case management tool
  • Participate in reviewing, planning, testing and implementing regularly scheduled system upgrades
  • Develop collaborative relationships with IT peers, Talent Management, Quality Systems, external partners, and various operational teams to help design, develop, and deliver learning solutions that satisfy business requirements
  • Translate technically complex analysis into easily comprehensible terms
  • Ensure data integrity including quality, accuracy, security, and usability of employee data and related interfaces by adhering to established processes and controls




  • Bachelor’s degree in Computer Science, Mathematics, or additional technical specialty
  • At least 3 years of applicable experience
  • Exhibit the aptitude to quickly learn new tools based on abstract understanding of technology
  • Show an understanding of good project management practices as well as the fundamentals of the System Lifecyle (SLC) and Information Technology operational practices
  • Familiar with Microsoft Office products (e.g. Outlook, Excel, PowerPoint, OneNote, PowerBI)
  • Experience administering Cornerstone on Demand preferred
  • Experience with Learning Management Systems preferred
  • Pharmaceutical industry experience including GxP requirements preferred
  • Proficiency leveraging analytical languages and tools preferred (e.g. SQL, Python, R, PowerBI)





Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 4/9/2020
Salary $60.00/hr

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