Job Application

Responsibilities

• Partake in day-to-day project and support work, involving examination, documentation, configuration, testing, incorporation, and reporting activities.
• Manage systems analysis and configuration alterations in agreement with industry Systems Lifecycle (SLC) and company Change Management strategies for an authorized environment
• Apply product improvements; comprehend and document business processes and requirements
• Manage customer support cases via case management tool
• Participate in reviewing, planning, testing and implementing regularly scheduled system upgrades
• Develop collaborative relationships with IT peers, Talent Management, Quality Systems, external partners, and various operational teams to help design, develop, and deliver learning solutions that satisfy business requirements
• Translate technically complex analysis into easily comprehensible terms
• Ensure data integrity including quality, accuracy, security, and usability of employee data and related interfaces by adhering to established processes and controls

Requirements

• Bachelor’s degree in Computer Science, Mathematics, or additional technical specialty
• At least 3 years of applicable experience
• Exhibit the aptitude to quickly learn new tools based on abstract understanding of technology
• Show an understanding of good project management practices as well as the fundamentals of the System Lifecyle (SLC) and Information Technology operational practices
• Familiar with Microsoft Office products (e.g. Outlook, Excel, PowerPoint, OneNote, PowerBI)
• Experience administering Cornerstone on Demand preferred
• Experience with Learning Management Systems preferred
• Pharmaceutical industry experience including GxP requirements preferred
• Proficiency leveraging analytical languages and tools preferred (e.g. SQL, Python, R, PowerBI)

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.