Personal Senior Account Manager

WORK EXPERIENCE

Senior Account Manager (Wholesaler)
Local Insurance Agency – New Jersey
April 2016 to December 2016

• Managed a pollution liability book of business for designated producer
• Quoted both new and renewal business
• Provided new and renewal proposals of insurance for the retail agents
• Developed and nurtured relationships with both insurance carriers and retail agents
• Processed and reviewed endorsement requests
• Quoted package pollution policies which included inland marine, general liability, professional liability, workers compensation and automobile coverages

Marketing Manager
Local Insurance Agency – New Jersey
October 2011 to April 2016

• Implemented the commercial marketing department, along with its standard operating procedures
• Instrumental in increasing revenue and agency growth
• Quoted and issued new business and remarkets online for small, middle-market and large lines
• Researched the marketplace for insurance products that best serve the client
• Developed and maintained external relationships with marketing representatives and underwriters
• Maintained internal relationships with producers and account managers to write, maintain and cross-sell existing accounts
• Maintained high hit ratios

Commercial Account Manager
Local Insurance Agency – New Jersey
June 1999 to October 2011

• Provided excellent customer service to new and existing clients on a Healthcare book of business including non-profit and social services, surgicenters, pharmaceutical laboratories and medical offices
• Wrote package and business owners policies including auto and workers compensation
• Quoted and bound auxiliary lines such as, but not limited to management liability, professional liability and cyber liability
• Quoted and processed new and renewal business
• Remarketed accounts for better product/pricing
• Assisted in developing the standard operating procedures for the client services team
• Assisted in developing an agency services team
• Provided employee training to new hires

Professional Liability Assistant Claims Representative
Local Insurance Agency – New Jersey
May 1998 to May 1999

• Handled the first report for medical malpractice claims
• Determined coverage, assigned attorney
• Assisted in the claims processing which included peer reviews, investigation and adjudication

EDUCATION

BS in Law and Justice, 1997
State University

CERTIFICATION

Active P&C License

COMPUTER SKILLS

Microsoft Office Suite, AMS360