EXECUTIVE ASSISTANT

CANDIDATE NAME

WORK EXPERIENCE

Biotechnology Company – King of Prussia, PA  (November 2019 to Present)

Senior Executive Assistant

• Plan and provide diverse organizational, administrative planning, and logistical tasks for the Chief of Digital Information Officer (CDIO) and leadership team of a global biopharmaceutical company.
• Highly organized and detailed-oriented managing complex calendars across five time zones worldwide.
• Organize travel itineraries, liaising with internal and external organizations.
• Responsible for full schedule management as appropriate.
• Support scheduling and organization of team meetings.
• Maintained organizational charts and managed email distribution lists.
• Support onboarding of new hires.
• Work with the team and other relevant internal departments in the preparation of correspondence and presentations.
• Co-chair of the new CSL Giving Program, establishing, registering, and piloting the program in partnership with the Head of Global Security and Fidelity Investments.
• Proposed and rolled out a comprehensive industry conference app to CDIO and senior leadership, improving ease of communication and information access.
• Plan and execute department level events (lunches/dinner, town halls)
• Budget tracking support
• Reduced travel expenses by approximately 40% annually by proposing and hosting quarterly IT senior leadership meetings on site.
• Manage expense report coordination and submission.
• Strong Proficiency with Google Apps (Gmail, Google Docs, Google Calendar), Microsoft Office, and video conferencing tools such as Zoom and Google Meet
• Comfortable working in a decentralized environment, with non-traditional hierarchy structure
• Ability to work autonomously and make decisions as needed.
• Creative, flexible, and innovative team player with the ability to take initiative.
• Contributed to improving customer satisfaction to 100%.
• Recipient of multiple performance awards.
• Performance evaluations: “You are uniquely positioned to make sure the focus is on priorities…you lead by example…thinking beyond to bring your thoughts, ideas, challenges, and very different perspectives to many topics.”

Pharmaceutical Company – Exton, PA (April 2017 to November 2019)

Executive Assistant

• Provided high-level, confidential executive support to the CFO & CTO and Senior VP of Investor Relations. Managed executive schedules, meetings, events, and US and international travel.
• Served as liaison with the C-suite and Executives across the organization.
• Promoted five times in two years expanding scope of responsibility to supporting multiple executives and a team of 12 direct reports.
• Drafted and edited reports, presentations, and correspondence.
• Established formal processes for the executive assistant team and provided training and mentoring to executive assistants and administrative staff.
• Managed and accomplished multiple projects concurrently.

Pharmaceutical Company – Malvern, PA (January 2015 to April 2017)

Executive Assistant/Office Manager

• Established office management processes, procedures, and cross-departmental best practices supporting company growth from start-up to a 500-employee global organization. Reported to the CFO, General Counsel, and VP of Special Projects.
• Managed all phases of IT projects—planning, budgeting, resource allocation, staffing, testing, documentation, implementation, end-user training, and critical review. Coordinated annual meetings at US headquarters.
• Streamlined customer communication protocol, eliminating multiple steps and contributing to improving customer satisfaction.
• Developed the corporate web-based protocol for processing legal agreements and patient data, resulting in 100% compliance.
• Proposed and wrote the mobile-device policy, consolidating plans, decreasing costs, and subsequently implemented nationwide.
• Proposed and rolled out the emergency alert system patterned after college campus systems.
• Established vendor negotiation protocol decreasing third party vendor costs by $14K annually.
• Planned and supervised relocation of the Malvern office.
• Managed all aspects of establishing an office in Japan, including contracts, licenses, relationships, leasing, and taxation.

Higher Education Organization – West Chester, PA (August 2008 to December 2014)

Administrative Assistant, Office of Sponsored Research

• Provides administrative and day-to-day operations support to the Associate Vice Present, faculty, and student research initiatives.
• Served as liaison with the President, Provost, Board of Trustees, faculty, administration, and students.
• Proposed and automated workflow of research submission.
• Created an MS Access Data Base to track all faculty research projects.
• Served on the committee that developed and implemented the annual Sponsored Research, as well as SharePoint sites for the event.

EDUCATION

Bachelor’s degree in Economics

Ramapo College of New Jersey – Mahwah, NJ