Job Overview – Supervisor, Credit & Collections:
We are seeking a Supervisor to lead our client's Credit & Collections team. In this role, you will oversee the accounts receivable, collections, and credit-related activities. Your leadership will be instrumental in achieving quantitative targets and maintaining strong relationships with customers and internal teams.
Compensation: $80,000.00 – $90,000.00
Location: Newington, New Hampshire – Hybrid
Responsibilities as the Supervisor, Credit & Collections include:
- Managing and leading the Credit & Collections team
- Monitoring accounts receivable aging reports, ensuring timely collections, and minimizing past-due accounts and bad debt exposure
- Conducting daily activities, including reviewing order hold reports and performing account reconciliations
- Collaborating with customers, sales, operations, and other departments to resolve billing, credit, and collection issues
- Evaluating Credit Applications and establishing credit limits through risk analysis
- Proposing third-party agency placements and write-offs for bad debt
- Regularly review progress and issue resolutions in coordination with the credit and collections manager
- Ensuring compliance with credit and collections policies and procedures
Qualifications as the Supervisor, Credit & Collections include:
- Bachelor’s degree in business
- 7-10+ years of supervisory experience in credit and collections
- Strong background in collections with a customer service/retention mindset and excellent negotiation skills
- Familiarity with US Government invoicing and payment acknowledgment sites
- Proficiency in Microsoft Office (Word, Outlook, Excel – VLOOKUP and Pivot tables) and Oracle
- Exceptional analytical, problem-solving, and decision-making skills
- Ability to work independently and as part of a team
- Detail-oriented with strong multitasking abilities
Application Notice: Qualified candidates will be contacted within 2 business
days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.