Program Manager (Education)

  • Location: Montgomery County, PA, Pennsylvania
  • Type: Perm (Contingency)
  • Job #29911

Encourage learning and change lives! Seeking dedicated educational operations professionals to join our team in Philadelphia, PA. As a Program Manager, you will work with a domestic and international community to coordinate cultural understanding between students and professors. You will engage in an exciting entrepreneurial environment, with the opportunity to explore and expand your professional interests and career. The ideal candidate will be a hard worker, skilled at problem solving, a strong leader, and able to creativity guide a team.

Key Responsibilities:

  • Supervise US-based program coordinators providing training, guidance, support, and improving the team’s performance through critical feedback
  • Coordinate US-based program coordinators through recruitment, contracting, billing, and payment
  • Manage operational administration, logistics, and communications
  • Ensure the operations policies and procedures are executed
  • Coordinate with the international teams for program execution and system set up and improvement
  • Coordinate with professors and students through each phase of the academic research program to ensure smooth execution
  • Develop new policies and methods to improve the performance of the program coordinators

Provide technical and academic support and training to students

  • Schedule group/individual sessions with professors and students
  • Engage and follow up with students, parents and teachers through calls
  • Run weekly program management meetings with team members to discuss issues and progress of research cohorts

Essential Qualifications:

  • Bachelor’s Degree
  • Minimum of three years of work experience, preferably education related
  • Strong interpersonal and communication skills, both written and verbal
  • Excellent time management/organizational skills with willingness to take initiative
  • Willingness to work during non-regular hours with the international team through multiple time zones
  • Willingness to travel occasionally nationally and internationally
  • Strong interest in online education and passion to help students succeed in academic programs
  • Commitment to being a patient, optimistic and supportive team player and leader

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

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Job ID: 29911