Fulfillment CRM Specialist

  • Location: Remote
  • Type: Temporary
  • Job #35380
  • Salary: $20.00

Position Overview – Fulfillment CRM Specialist:
Join our client's team as a Fulfillment CRM Specialist, where you will play a vital role in managing mailroom operations and completing CRM cases based on mailroom data. We are seeking a detail-oriented, high-energy individual with strong communication skills to ensure the smooth flow of our fulfillment processes.

Compensation: $20.00 – $23.00
Location: Remote (Boston candidates preferred) 

Responsibilities as the Fulfillment CRM Specialist include:

  • Reviewing and ensuring the proper and timely completion of all fulfillment mail jobs
  • Logging, sorting, and delivering incoming and interoffice mail
  • Monitoring and reporting on mailroom inventory
  • Managing mail process for bulk mailings
  • Troubleshooting mailroom equipment malfunctions
  • Identifying potential barriers to timely fulfillment and reporting them
  • Adhering to daily processing goals and metrics
  • Meeting quality assurance standards as applicable to programs
  • Performing quality assurance on fulfillment work performed by the team
  • Assisting in researching and resolving customer issues


  • Ability to interact positively and build rapport with coworkers and external contacts
  • Proficiency in various software and databases, including but not limited to Portal, BPM, CRM, and third-party vendor sites
  • High-energy, hands-on employee thriving in a fast-paced work environment
  • Quick grasp of new concepts and ideas
  • Aptitude for process assessment, improvement, and recommendation
  • Ability to work independently with little guidance and collaborate with others
  • Moderate experience with Microsoft Office 365, especially Excel, Word, and Outlook
  • Ability to navigate between multiple applications
  • Exceptional verbal and written communication skills
  • Excellent accuracy, attention to detail, and multitasking capability
  • Must be able to lift up to 50 lbs

Application Notice: Qualified candidates will be contacted within two business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.

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Job ID: 35380