Crisis Counselor (Remote)

  • Location: Remote
  • Type: Temporary
  • Job #30660

Compensation: $22-$24 per hour

Location: Remote

This is an ideal position for individuals who are interested in helping others and making a contribution to their community. The Crisis Counselor provides evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow-up services to individuals who contact the program in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to gain a wide range of clinical skills and knowledge of the expanding field of behavioral health.

Highlights About the Company & Position:

  • There’s a 5-week paid mandatory training from Mon-Fri (9a-5p) if the position is offered.
  • Provide evidence-informed information and referral, brief supportive counseling, crisis intervention, and suicide prevention support to callers and/or chat/text visitors who are in emotional distress.
  • Conduct assessments in accordance to program policies & procedures.
  • Utilize resource referral database to provide information and referral assistance to callers seeking mental health and substance abuse services.
  • Full Benefits – Medical, Dental and Vision. Life insurance, 401K, Transit checks, Legal Services and much more. Equal opportunity employer. (Eligible after 90 days)


  • Bachelor’s Degree in one of the following. Social Work, Mental Health Counseling, or Psychology.
  • Experience working in Healthcare Contact Center and/or in Mental Health Counseling strongly preferred.
  • Must be comfortable working independently and as part of a team.
  • National Provider Identification number required by date of hire; instructions for securing NPI number will be provided.
  • Many of the shifts are evenings, weekends, and overnights (swing shifts).

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.


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Job ID: 30660