Supportive Housing Case Manager

Bronx, NY

 Responsibilities

 

  • Deliver cohesive counseling and case management services that successfully engross residents and endorses health and wellness, personal growth, and housing permanence.
  • Join forces with residents in the development of client focused, recovery oriented service plans that recognize short and long-term goals.
  • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
  • Make referrals and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services.
  • Actively engage residents through regular apartment visits, community outings and escorts to appointments as needed.
  • Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise.
  • Assist in the development and implementation of groups and programs that are appropriate for the residents’ needs and fosters an inclusive, respectful community.
  • Develop and maintain confidential records for each resident according to mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services.
  • Collaborate with the Leasing and Compliance team to ensure housing stability.
  • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
  • Participate in a robust training program that includes training in evidenced based models to ensure highest level of service is provided to clients.

 

Requirements

 

  • BA/BS required, preferably in a related field such as social work, sociology or psychology; Master’s degree preferred.
  • Bi-lingual Spanish/English preferred but not required.
  • At least 1 years of experience working with single adults impacted by poverty, chronic homelessness, mental illness, substance abuse and medical issues.
  • Ability to work independently as well as a member of an interdisciplinary team.
  • Highly organized and able to manage a diverse case load of clients with diverse needs.
  • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.
  • Track record of proactive, strength-based work with individuals and families.
  • Experience with ETO, or other electronic case management systems.
  • Experience working with evidence based models, specifically Motivational Interviewing, preferred.

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 7/1/2020
Salary $18.00 - $20.00/hr






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