Senior Client Service Associate

New York, NY



  • Build comprehensive digital media plans that adhere to client objectives, KPIs and company guidelines
  • Develop an understanding of client business, needs, expectations and requirements
  • Schedule, reserve media space/inventory, issue insertion orders, cancellations and change requests
  • Build out the company with client’s media planning tools like Prisma.
  • Enter and manage insertion orders within third-party and internal sales operations systems
  • Serve as the client’s primary day to day point of contact for sold campaigns while providing reporting, monitoring program performance and delivery
  • Oversee seamless campaign implementation, launch, execution and campaign delivery by providing timely, accurate, comprehensive communication to clients and internal teams
  • Build and confidently present detailed reports and decks (kickoff, wrap report, etc.) providing thoughtful analysis of quantitative and qualitative data to clients and/or agencies throughout execution process
  • Manage quality control and ensure important client-facing materials are free of errors
  • Work with ad operations team to compile engagement and benchmark data, providing clients with weekly and/or ad-hoc campaign performance updates and optimization recommendations




  • College degree required
  • 3-5 years in a client services role at a publisher, media or creative agency




Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 11/15/2019
Salary $75,000 - $80,000 + bonus

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