Practice Assistant/Customer Service

Putnam County NY

Responsibilities

 

  • Deliver quality Customer Service to the patients and visitors politely and punctually.
  • Confirm and update patient account data according to Front Desk policy and measures.
  • Works habitually with the Insurance Verification team to uphold knowledge of Insurance and to guarantee correctness of information is being entered.
  • Follow the Cash Security policy and procedures according to company guidelines.
  • Maintains work area and patient waiting room routinely and in a neat and orderly manner.
  • Maintain knowledge of individual physicians scheduling requirements and preferences.
  • Uphold a professional image and environment at the front desk.
  • Provide patient support and respond to requests for information in a courteous and timely manner.
  • Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations

 

Requirements

 

  • High School Graduate
  • At least two years’ experience in Customer experience, ideally in a medical practice environment.

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 7/31/2020
Salary $17.00/hr






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