Payment Processing Specialist

Jersey City, NJ

Responsibilities

 

  • Demonstrate quality working relationships with others in the group as well as internal parties.
  • Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.
  • Communicate professionally and constructively with team members as well as clients and internal parties
  • Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
  • Identify, escalate and communicate risks appropriately
  • Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to company policies and procedure and the various processing deadlines.
  • Escalate unclear instruction to management
  • Making recommendations for control improvements
  • Promptly and accurately follow new or updated procedures
  • Help reduce number of errors, receivables and E&O’s by suggesting control procedures or introducing automation.
  • Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service
  • Seek to understand all processes, procedures and practices; challenge those that don’t make sense
  • Identify opportunities to improve the FT payment processing
  • Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate
  • Optimize productivity, while balancing the need to meet each client’s deadlines

 

 Requirements

 

  • Excellent oral and written communication skills
  • Strong customer service skills
  • Strong Organizational Skills
  • Ability to work effectively in a fast-paced deadline driven environment
  • Strong typing skills
  • Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

 

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 10/7/2020
Salary $20.00/hr






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