Patient Services Representative

Philadelphia, PA

Our client is in search of a Patient Service Representative to join their team. In this role, the candidate will be responsible for greeting patients and families, collecting & entering demographic, insurance information, collecting payments associated with services rendered and reconciliation of daily services in addition to other duties.




  • Responsible for promptly and positively greeting patients and families, while assuring an efficient check in process and telephone encounters ;all according to pre-established practice guidelines.
  • Verifying accurately entering essential patient information into the hospital registration and scheduling system with a 90% accuracy.
  • Reconciliation of daily services to include collection and processing of payments received, schedule follow up appointments, & enter diagnosis codes according to pre-established practice guidelines.
  • Other areas of responsibility may include answering telephones, daily maintenance voicemail retrieval and accurate message transcription and follow through, distribution of mail, and clerical duties as assigned.
  • Daily maintenance of patient records and provider schedules while following HIPPA guidelines




  • Practical knowledge of computers
  • High school diploma or equivalent.
  • 3 years related healthcare, registration, physician billing, medical records and/or medical office experience preferred.
  • Previous customer service background required




Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 12/9/2019
Salary $16.40 /hour

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