Operations Specialist

Jersey City, NJ

Responsibilities

 

  • Entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.
  • Process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.
  • Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.
  • Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
  • Identify, escalate and communicate risks appropriately
  • Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to company policies and procedure and the various processing deadlines.
  • Escalate unclear instruction to management
  • Seek to understand all processes, procedures and practices; challenge those that don’t make sense
  • Identify opportunities to improve the FT payment processing

 

Requirements

 

  • Bachelor’s degree preferred
  • Strong customer service skills
  • Strong typing skills
  • Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 4/8/2020
Salary $20.00/hr






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