Messaging Engineer

Chicago, IL

We are representing a Messaging Engineer position for an Alternative Investment firm in Chicago, IL.






  • Good written documentation skills and demonstrable experience of documenting systems and procedures
  • Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation.
  • Ability to adapt to a fast paced and ever evolving business and technology landscape.
  • Ability to collaborate and work with team members in and out of the Messaging environment spanning multiple geographic sites and various lines of technology platforms.
  • Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals.
  • Detail-oriented individual who can manage his/her own time.
  • Experience with and wiliness to follow a strict change management and incident tracking process.
  • Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM; must know when to work independently, and when to escalate.
  • Excellent troubleshooting skills with a scientific approach to problem investigation and resolution.
  • Disciplined in operating in a secure environment without standing admin access and the ability to develop workflow following strict security guidelines and best practice
  • Participate in Tier-3 monthly on-call rotation and proactively monitor e-mail communications to the Messaging distribution list.
  • Experience in Financial sector preferred.
  • Regular work hours are 7am CST – 4pm CST, Monday through Friday, with additional hours during the week and on weekends if necessary.






  • Must be solid in email exchange (4 + years)
  • Manager is looking for a senior level resource with experience working hands on
  • 4+ years of relevant, hands-on experience supporting the following technologies in an Enterprise Environment:
    • Microsoft Exchange 2016 and 2010
    • Microsoft Skype for Business 2015 or Microsoft Lync 2013
    • Active Directory
    • Enterprise Vault 12 or 11
    • PowerShell scripting
    • Secure Email Gateways (any of MS O365/EOP, Cisco IronPort, Symantec Messagelabs, Proofpoint, Mimecast)
    • Windows Server 2008(R2)
  • General understanding of the following:
    • BES12 or BES10
    • GOOD Work or Good For Enterprise
    • ADFS and DirSync
    • Certificates, DNS, DHCP and GPOs
    • VB scripting
    • Windows Server 2012



Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 5/29/2018
Salary $60- $75/hr

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