Lead Application Support Engineer – Fixed Income

Chicago, IL

Responsibilities

 

  • Lead a critical support function focused on Fixed Income Investment applications – Portfolio Management, Trading,
  • Trade Routing, and Research systems – requiring end to end investment process knowledge
  • Knowledge of Blackrock Aladdin, Black Mountain Everest, Bloomberg AIM desired
  • Partner with key business contacts to drive process improvements; not only in technology, but in business processes as well
  • Successfully manage key vendor relationships related to service delivery
  • Partner with infrastructure to drive technology upgrade and evergreen programs
  • Manage a team of application support engineers towards successful, timely, issue resolution and continuous improvement
  • Proactively identify issues within the environment and lead solutions to resolve them
  • Leverage ITSM toolset to continuously improve how systems are being monitored and supported
  • Coordinate Release Implementation and support; including managing Permits to Operate

 

 

 

Requirements

 

  • BS or BA Degree and at least 10 years’ experience
  • 10 years’ industry experience and 5+ years’ management experience
  • Extensive knowledge with end to end investment processes; research platforms, trading systems (pms/oms), accounting systems, and client data delivery
  • Broad, hands-on experience with Incident, Problem and Change Management systems
  • Critical thinking skills to troubleshoot application issues with complex business processes
  • Experience managing a vendor relationship is a plus
  • Experience in an Agile/Scrum environment a plus
  • Strong oral and written communication skills; strong interpersonal skills
  • Strong sense of professional pride and individual accountability

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

 

#LI-MF1

Date Posted 8/28/2018
Salary $160,000 - $180,000 + Bonus






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