IT Support Engineer

New York City



  • Work with departmental stakeholders to outline business and systems necessities for new technology implementations.
  • Explore new technologies to apply within the modern IT environment to advance the deployment/provisioning processes
  • Keep current with the latest technologies.
  • Manage the deployment, maintenance, and support of PCs (windows, Mac), endpoint operating systems, client hardware, software, and peripherals.
  • Establish and maintain regular written and in-person communications with the organization’s key users, department heads, and end-users regarding pertinent IT activities.
  • Accountability for work they undertake and articulate their thoughts
  • Comfortable with fast-pasted and dynamic environments
  • Able to take on ideas and feedback from other technical experts as well as the business and translate into deliverables.




  • At least five years of work experience in IT support
  • University degree in computer science or corresponding experience in IT
  • Strong knowledge of IT infrastructure, networking and ITIL methodology
  • Experience in using coding/scripting to automate/decrease the time taken to complete manual tasks
  • Knowledge of Network Security and Networking Protocols
  • Experience supporting a mixed OS (Mac/Windows/Linux) office network
  • Experience supporting CISCO Meraki Networking equipment
  • Experience setting up and maintaining Cloud-based Active Directory
  • Experience building a zero-trust network
  • Exposure of Languages such as Python





Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 9/18/2020
Salary $80,000 - $100,000 + bonus

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