Human Resources Advisor

Sunnyvale CA

Responsibilities

 

  • Answer questions in the queue in the Service Now system.
  • Provide root cause analysis and systematically solves customer queries and issues.
  • Responsible for managing, tracking, closing and reporting progress on HR issue resolution.
  • Set and manage customer expectations and educates on available self-service capabilities as appropriate.
  • Guide and coach managers on how to appropriately manage and resolve basic and some complex HR issues.
  • Support managers on implementation / execution of core HR programs.
  • Take on at least 2-3 point of contact (POC) roles to support HR projects, programs or initiatives and represent HRAnswers either regionally or globally.

 

Requirements

 

  • Educated to degree level (BA/BS Degree)
  • HR Domain Knowledge with at least 5-7 years’ experience in a client facing HR role
  • Experience with HR Management Systems. (Workday, Service Now)
  • Intermediate level skills in Microsoft Office

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 3/11/2020
Salary $25.00 - $32.00/hr






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