Front Desk Receptionist

Chicago, IL

 

Responsibilities

 

  • Handle all guest and employee interactions with the highest level of professionalism and hospitality to ensure we are always exceeding expectations
  • Ensure guests are properly signed into the Visitor Management System
  • Develop systems to organize workflow to ensure quality, precision, and timeliness of outputs
  • Perform ongoing facility inspections conducting walkthroughs to ensure all building systems are operational (HVAC, electrical, plumbing, lighting, flooring, ceiling, roofing, fire systems, signs, pest control, energy management, landscaping, etc.)
  • Measure and publish Workplace metrics to management team; interpret data and recommend solutions
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Maintain up to date team documents and playbooks
  • Monitor, track, and execute on Workplace tickets for assigned office
  • Support workplace programs not limited to Food and Beverage, Hospitality and Security
  • Troubleshoot and evaluate maintenance requests
  • Coordinate various administrative and office duties as needed, such as maintaining office equipment and stocking office supplies

 

 

Requirements

 

  • Bachelor’s degree
  • 2+ years related experience: Candidates from luxury hospitality, high-end retail, or other high-touch guest service roles are particularly encouraged to apply
  • Excellent interpersonal communication skills, with a genuinely warm, gracious, and professional demeanor in all interactions
  • A highly reliable, detail-oriented, and resourceful team player
  • Ability to balance priorities on multiple tasks and maintain workflow amidst interruptions
  • Initiative to take on assignments with minimal supervision
  • Computer experience: Fluency with Gmail, Google Docs, and MS Office Suite including basic Excel
  • Experience working for a high-growth company or start-up is a plus

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

 

Date Posted 2/20/2020
Salary $20.00/hr






(2MB Max; allowed file formats: doc, docx, pdf, pptx, txt)



characters left