Documentation Specialist

Denver, CO



  • Manage the collection of all documents from various sources and import into trade management tool
  • Observe and escalate matters with automated processes within the trade management tool
  • Alter customer actions to progress documentation quality and timeliness
  • Index documents to create transactions in trade management tool, including item capture for specific customers
  • Sort and scan mail and ensure sent to trade management tool to be indexed
  • Manage document retention requirements for mailed documentation
  • Manage email rules/forwarding for documents to be sent to trade management tool
  • Research Unknown payments from customers and determine next steps
  • Manage all new transactions in trade management tool – including monitoring and manually merging transactions as needed, identifying deductions with no documentation and obtaining
  • Establish positive cross-functional relationships to respond to the needs of the business and the customer
  • Get involved when process improvement opportunities arise
  • Meet stated financial goals and objectives
  • Deliver best in class service to internal and external partners




  • Bachelor’s Degree or at least three years of related work experience ideal
  • Intermediate/Advanced Microsoft Excel skills
  • Accounts receivable and collections preferred
  • SAP, HighRadius, CAS experience preferred
  • Process improvement
  • Problem solving





Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 9/25/2020
Salary $15.00 - $18.00/hr

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