Director Tenant Sales

New York, NY



  • Develop and own the company’s overall tenant sales strategy from ideation and implementation to optimization and iteration.
  • Set and track clear, measurable performance targets and objectives for the Tenant Sales team
  • Consistently report department’s performance metrics to Company leadership
  • Establish procedures to identify and pre-empt performance declines
  • Track and share out objectives and sales associate scoreboards to show impact on conversion rates (of lead > tour > applicant > lease)
  • Consistently coach on improving performance metrics, and skills, and closing and negotiation tactics
  • Develop and deliver new sales associate onboarding tools, process and Real Estate Industry training
  • Hire and train new sales associates on Company client due diligence procedures and pipeline management techniques by developing and utilizing training materials on relevant CRMs and internal Company systems
  • Maintain regular call monitoring and coaching for each sales associate to ensure continued attainment of all individual and team performance targets
  • Coach new sales associates on objectives, goal attainment and KPI’s through shadowing and role play scenarios




  • 5+ years of experience in a sales team leadership role
  • 1+ years of real estate sales or leasing experience; residential preferred but not required
  • Strong technology proficiency; CRM (Salesforce, Zendesk Sell, etc.) experience
  • Proven ability to work under pressure and handle difficult situations
  • Proven ability to lead teams, coach individuals and deliver performance improvements
  • Microsoft Excel proficiency






Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 1/22/2021
Salary $90,000 - $110,000 + bonus

    (2MB Max; allowed file formats: doc, docx, pdf, pptx, txt)

    characters left