Customer Service Manager

Burlington County

We’re hiring a Customer Service Manager for a growing manufacturing company located in Burlington County, NJ!

 

Responsibilities

 

  • Interact with customers and sales team on a daily basis
  • Generate quotes, process orders, provide updates on orders, schedule field service and support all other questions
  • Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
  • Oversee, recruit and train the customer service team
  • On-board and train new employees
  • Create and implement an effective customer loyalty program

 

Requirements

 

  • 5+ years of experience in customer service
  • 2+ years of supervisory experience preferred
  • Bachelor’s Degree in Business Administration or a related field preferred
  • Manufacturing industry experience required
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Office Suite

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 6/19/2019
Salary $50,000- $60,000






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