Credit Analyst

Boston, MA



  • Analyze accounts receivable portfolio consisting of approximately our East Region customers.
  • These customers require constant attention and supreme customer service.
  • Contact clients with past due balances in their portfolio to obtain a payment or set up payment plans.
  • Partner with Sales Team to resolve any issues and provide reporting & other requested documentation to assist with the reconciliation of the accounts.
  • Review of accounts and process weekly payments on those accounts with payment plans.
  • Apply credit blocks to accounts that are delinquent and work with them to receive payment.
  • Meet and prepare for account reviews with C&C Manager on a weekly basis to discuss past due accounts.
  • Resolves escalations with customer accounts by setting up & participating on calls and providing documentation to assist with resolving the escalations, as well as working with the Sales Team.
  • Escalate payment issues with C&C Manager and Sales Management.
  • Assist cash application with complex issues that require customer contact & in depth review of multiple transactions & be able to communicate to customer & Sales to understand.
  • Assign credit limits and risk categories according to D&B and customer payment history, as well as establish & review credit limits on new & existing customers.
  • Process & review both internal and external financing requests & provide recommendation for approval/non-approval & reasons for decision.
  • Prepare write off proposals as needed.
  • Review, clearing and process of all credits on accounts as well as baseline date changes on new payments to align with payment plan.




  • Associate Degree required. Bachelor’s Degree is preferred or equivalent work experience.
  • At least 2-4 years of experience working in Credit, Collections, and Accounts Receivable required.
  • French Speaking/Bi-Lingual. Experience in SAP, SAP CRM a plus.
  • Advanced knowledge of SAP and MS Excel is essential.
  • Possible domestic travel up to 10% including co-travel with Sales Team to customer visits.






Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 1/14/2021
Salary $23.00/hr

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