Client Manager

Los Angeles, CA

Responsibilities

 

  • Responsible for all [1] client communications, engagements, and project management for designated accounts
  • Responsible for ongoing internal communication with project management and design team members
  • Review and proof all deliverables to ensure quality standards and client expectations are met
  • Roadmap all engagements, projects, and processes so that deadlines are being met in a timely manner
  • Work closely with fellow project and design team members to stay current with all project and account statuses
  • Provide weekly status updates on each account and project, including current tasks and next steps
  • Provide regular two-way communication between the client and internal team in order to achieve project objectives while setting client expectations
  • Contribute content development and copywriting skills as needed on a project-to-project basis
  • Participate and lead meetings and / or phone calls with clients
  • Identify, pursue, and engage with viable business development and sales opportunities
  • Understand company capabilities and services, and effectively communicate all offerings to current and prospective clients
  • Ensure that client engagement and onboarding processes are seamless and efficient
  • Generate invoices, and maintain records of incoming and outstanding payments
  • Self-educate or gain understanding of unfamiliar subject matters when necessary
  • Update and organize office files as needed

 

Requirements

 

  • 3+ years of Account Management experience at a creative agency or investment management / placement agency
  • Bachelor’s Degree in a relevant field, such as Marketing, Business, Sociology, English, Economics, Finance, etc.
  • Experience with Google Drive and Microsoft Office Suite
  • Unwavering standards for written and verbal communication (we ask for writing samples!)
  • Familiarity with Adobe InDesign (optional, but preferred)

 

 

 

 

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 1/5/2021
Salary $80,000 - $100,000 + bonus






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