Associate Manager, Sales Operations

Washington, DC




  • Liaise between the Sales, L&D, Marketing, Operations, finance and Medical teams with process-based solutions to increase sales force optimization & cross-functional collaboration.
  • Assist in Sales Force optimization, including, but not limited to: call targeting and segmentation, territory design & re-alignment, & customer profiling.
  • Design, develop, implement, and support effective sales tools & technology-based solutions for all field sales divisions.
  • Responsible for managing the Sales Incentive Compensation Plan process, working with key stakeholders on plan design, approval & dissemination.
  • Interface with all cross-functional departments to plan, develop, and implement all communications, programs and initiatives directed to the field sales teams.
  • Develop and communicate sales related SOPs as necessary.
  • Understand the sales data landscape and critically evaluate information gathered from multiple sources (stakeholders) to find and implement commercial solutions.
  • Support all field Sales teams via end-to-end sample management process, from overseeing product availability in Veeva to providing sample order status updates and sample budget management.
  • Governance Management: Develop user requirements specifications and standardized SOP templates.
  • Work with the various cross-functional teams to understand needs, and in response to those needs, design and deliver projects involving technology, processes and organizational change initiatives for CE implementations.
  • Partner with Sales, Finance, and Legal colleagues to help manage the contracting process and vendor management, ensuring that critical tasks are completed appropriately, and that all requirements and approvals are documented accurately.
  • Develop, document and implement additional sales processes; where necessary, re-design workflows and implement new approaches that increase efficiency and management visibility and reduce risk.





  • BS/BA Degree Required. Nutrition education a plus, MBA Preferred.
  • Combined minimum of 5 years of sales, sales training, and/or commercial effectiveness related experience.
  • Understand territory alignment, customer segmentation, sales compensation.
  • Sales models and can create innovative solutions to the sales team.
  • Sales technology experience, CRM usage.
  • Knowledge of CLM/CRM systems used in healthcare sales settings.
  • Project management skills and understanding of the project management lifecycle.



Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.


Date Posted 7/22/2020
Salary $40 - $55/hr

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