AR Specialist

Winston Salem, NC



  • Initiate customer contact to manage collection process, including resolution of rebills
  • Manage customer account activity using PBC’s work flow tool
  • Initiate ideas and seize opportunities to drive reduction in DCSO and over 60
  • Leverage accepted business practices to generate profitable customer relationships
  • Facilitate and align on optimal resolution with customer accounts
  • Engage in customer interface to understand accounting, purchasing, and delivery processes and procedures
  • Perform file maintenance to ensure accurate customer information at all times
  • Initiate communication with internal teams to achieve timely issue resolution, outline customer accounting processes, and maintain reliable customer service
  • Review and analyze aged trial balance to identify priority accounts to conduct and facilitate collection efforts
  • Perform as primary owner of root cause resolution for any customer exceptions
  • Identify account projections and analysis of portfolio for month end reporting
  • Resolve customer discrepancies within a timely manner
  • Take ownership and deliver against both personal and team goals
  • Team player with ability to work through others on team
  • Drive self-development and continuous learning through coaching and feedback
  • Demonstrate initiative for expanding own skill set and knowledge of business







  • 4 Year Degree in Business, Finance, Accounting or Economics
  • 1-3 Years Customer Portfolio Management/Cash Collections Experience
  • Proficient in Microsoft Outlook, Word, Excel and PowerPoint







Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 1/18/2019
Salary $18.77 Per Hour

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