Executive/Personal Assistant to Owners

WORK EXPERIENCE

Executive/Personal Assistant to Owners
Sports Organization – Washington DC
August 2022 to Present

• Organize and maintain extensive, extremely confidential hard copy and digital filing systems (i.e., personal medical records; vehicle and boat maintenance records; house contractor invoices and records; various vendor records)
• Manage and maintain schedules, business and personal calendars
• Arrange business and personal travel accommodations, domestic and international (manage various travel rewards programs)
• Coordinate personal requests, such as household repairs and maintenance, IT support for devices, and automobile maintenance and registrations
• Conduct research and source information on various topics, including family succession, transitioning family members into the business, and strategic planning
• Prepare, read, and analyze incoming memos, invoices, check requests, credit card authorizations, submissions, and reports to determine their significance and plain their distributions
• Coordinate meetings: attendees, location, transportation, catering, equipment and tech support, and meeting materials
• Respond to invitations and calendar social and business events
• Communicate and coordination with Nationals staff as needed to send out tickets, arrange VIP tours/events, facilitate meetings at the ballpark, coordinate donation of auction packages for charity events, place interns/job candidates
• Manage executive email inboxes upon request to handle basic tasks on their behalf – be able to respond on behalf of the executives in a professional manner
• Order and keep an inventory of paper, ink cartridges, and other office supplies for the executives
• Serve as a backup for the other Executive Assistants in the suite – work as a team on certain events and projects
• Function as a project manager for various projects and personal/household items
• Maintain 4 households’ maintenance and services

Executive Assistant for Non-Profit Founder
Non-Profit Organization – Washington DC
January 2016 to August 2022

• Helped to raise over $1 million dollars since 2016
• Handled incoming and outgoing correspondences, including telephone, mail, email, and faxes efficiently
• Communicated and work with celebrities, high profile clients and their management teams
• Interacted with client(s) and potential client(s) as well as VIP and high-level clients. (Britney Spears, Gwen Stefani, Rolling Stones, Keith Richards, etc.)
• Coordinated personal and professional calendars and supply reminders of meetings and events
• Managed calendars and scheduled appointments, made reservations and maintained an organized and up-to-date calendar
• Developed and maintained protocol manual that includes all of personal, professional information and preferences, credit cards, travel and hotel requirements, business affiliations and passwords
• Maintained and updated all websites
• Managed social media channels
• Created and managed yearly Campaigns
• Searched grants
• Searched for raffle, silent auction, and live auction items for events by contacting my list of over 3,000 contacts/companies
• Planned and organized parties, catering and entertainment
• Ran errands and assisted with miscellaneous duties and various errands as needed to keep daily life running smoothly, including weekend and evening work
• Assisted in day of events development and set-up
• Maintained purchases, returns, gifts, invitations, thank you cards, expenses
• Proficient on HandBid

Executive Assistant for Insurance Agent
Big Ten Insurance Agency – Washington DC
May 2013 to August 2022

• Ensured trustworthiness with confidential information
• Administered a high level of written, email and phone correspondence
• Helped maintain and assist with 6 properties
• Developed and maintained protocol manual that included all of personal, professional and Non-Profit’s information and preferences, credit cards, travel and hotel requirements, business affiliations and passwords
• Maintained and updated all websites and social media websites
• Maintained continuity of communication between clients and vendors
• Coordinated personal and professional calendars and supply reminders of meetings and events
• Managed calendars and scheduled appointments, made reservations and maintained an organized and up-to-date calendar
• Ran errands and assisted with miscellaneous duties and various errands as needed to keep daily life running smoothly, including weekend and evening work
• Facilitated domestic and international travel arrangements including air, hotel and ground transportation reservations
• Maintained purchases, returns, gifts, invitations, thank you cards, expenses
• Prepared all Real Estate contracts (Listing, Sales and Rentals)
• Oversaw many different rental properties, personal homes and vacation homes including overseeing construction projects
• Daily usage and proficient on different MLS systems

Executive Assistant, Head Office
Big Ten Insurance Agency – Washington DC
May 2013 to January 2016

• Assisted 45+ Top Real Estate Agents in the MD/DC/VA area
• Entered, maintained, and updated new contact names, address, and emails from information request, open house guest books and other sources in our Top Producer and other databases
• Maintained continuity of communication between client, assistant and agent
• Planned a daily to-do list and discussed/presented to agent
• Created Presentations with Microsoft Office tools
• Organized and sent Just Sold and Just Listed cards for all listings to increase marketing exposure of property and agent and possibly increase listings in area
• Coordinated appointment schedules for open houses, listing presentations, showings, closing meetings and other appointments
• Ran errands, such as putting up and taking down “For Sale” signs, picking up and dropping off contracts, and adding and removing lock-boxes
• Maintained photos in MLS, all websites including social media websites, and ensure all photos are inputted and represent the property well
• Maintained and organized real estate documents, agreements and lease records and incoming property bills
• Coordinated all closings using the checklist
• Set up and organized for any functions that are held within the office
• Planned all special projects with an action plan to assure there is a record of time and cost for all projects to be evaluated at the end of each year for the following year
• Scheduled appointments and travel arrangements for Owner

Recruiter
Computer Networking Company – Virginia
December 2011 to July 2012

• Established recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs
• Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites
• Provided organized information, opportunities, and benefits
• Arranged management interviews by coordinating schedules; arranged travel, lodging and meals
• Contacted candidates to arrange interviews via telephone, email and in-office
• Established contacts to help build the client database

Server/Hostess/Concierge
Local Brewery – Maryland
June 2007 to October 2011

• Checked patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Collected payment from Customers
• Took orders from patrons for food or beverages; enter orders into computers for transmittal to kitchen staff
• Ensured customer satisfaction and take action to correct any problems
• Presented menus to patrons and answer questions about menu items, making recommendations upon request
• Prepared tables for meals, including setting up items such as linens, silverware, and glassware
• Stocked service areas with supplies such as coffee, food, tableware, and linens
• Brought wine selections to tables with appropriate glasses, and pour wine for customers

EDUCATION

Associate of Arts
Local College

COMPUTER SKILLS

Microsoft Office Suite