Desktop Support

New York, NY

Diverse Private Equity \ financial firm is seeking a dynamic network engineer with exceptional client service skills and a Windows background to support a group of senior users in a variety of areas

 

Responsibilities

  • Maintain and monitor Microsoft Windows 7, Microsoft Windows server 2008 \ 2012 and ADS.
  • Manage help desk tickets and provide escalation support and mentoring to junior team members.
  • Support various end user applications (MS Office and various accounting and finance applications.).
  • Monitor online backups to ensure their completion and perform restores as necessary.
  • Install, configure and support end-user hardware and peripherals.
  • Maintain workstation images and workstation cloning and deploy new hardware using Acronis.
  • Maintain ADS network users and groups (add\change\delete), Exchange distribution groups and public folders.

 

Qualifications

  • 3 to 5 years’ experience working with Windows Server 2008 and Active Directory.
  • Previous experience with desktop support, help desk and troubleshooting.
  • 4-year degree from an accredited institution in IT or related field preferred.

 

Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 9/14/2017
Salary $25 - $30 Per Hour






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