Application Support Specialist

Detroit, MI

Our client is a consulting firm seeking an Application Support Specialist in their Detroit, MI location.



  • Provide firm users with excellent customer service and troubleshooting support.
  • Analyze issues quickly, walk them through to resolution, and accurately record details for other members of the team to reference in solutions.
  • Build relationships with users through consistent professionalism and empathy.
  • Collaborate with application developers and administrators on the team to eliminate bugs and fix preventable issues.



  • Minimum 3-5 years’ experience in technical support or related
  • Excellent customer service skills and empathy for users
  • Bachelor’s in IT or related degree preferred
  • Continued training and education a plus
  • Hands-on experience working with SharePoint and SQL Server preferred; experience with Oracle HCM, Saviom, and Interaction a plus
  • An understanding of Human Resources and Lead Management concerns and operations a plus


Note: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

Date Posted 11/21/2017
Salary Open

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